Sawubona / Clinic Opening Center

Clinic Opening Center

Leadership & operations readiness workspace

← Dashboard
◆ TNC CLINIC OPENING & SITE READINESS

From signed site to
patient-ready.

One controlled roadmap for opening a TNC location. Work each stage, confirm ownership, use the linked resource, and validate readiness before the clinic opens its doors.

Critical Readiness Procurement Who Owns What?
TNC OPENING CENTER● CONTROLLED
12Parent Phases
1Readiness Standard
Owner-Based Validation
30Day Stabilization Window
PLANDefine owner & requirement
ORDERSchedule / purchase / activate
RECEIVEInstall / assemble / configure
TESTUse it in the real workflow
VALIDATEConfirm patient-ready end state
OPENING ROADMAP

12 parent phases. Every hidden task underneath.

Each parent phase opens the detailed workstreams underneath it so hidden opening tasks do not become last-minute surprises.

CRITICAL READINESS

Before the doors open.

These are gate items. A clinic should not be represented as patient-ready while a critical requirement remains unresolved.

Opening Gate Checklist

READINESS RULE

“Ordered” is not the same as ready.

Items are complete when the clinic can actually use them. Equipment is installed, accounts are active, required approvals are present, staff access works, supplies are physically available, and the operational owner has validated the requirement.

Do not check an item off because an email was sent.
Validate the end state.
SUPPLIES & PROCUREMENT

Purchase what TNC supplies. Track what vendors supply.

The opening list should distinguish purchased inventory from vendor-provided materials so teams do not duplicate-order supplies.

Opening Procurement Tracks

McKesson Opening OrderClinical and facility inventory approved for the opening order.
OPERATIONS
Amazon / General Operations OrderNon-McKesson opening supplies, office items, and approved operational materials.
OPERATIONS
Vendor-Supplied Lab MaterialsTrack vendor-provided supplies separately; do not purchase duplicates.
OPS / CLINICAL
Opening Decision QueueClose substitutions, quantity questions, product verification, and unresolved purchasing decisions.
OPERATIONS
PROCUREMENT STANDARD

Ready means received and usable.

Day 1 inventory must be physically received, quantities checked, substitutions approved, and vendor-supplied items confirmed before final readiness approval.

VENDOR & REP DIRECTORY

Know who to call before you need them.

Build this during opening so the site is not dependent on one person's inbox or memory after launch.

Required Vendor Record

01
Company & ServiceWhat they supply or support and which location/account they serve.
REQUIRED
02
Primary Rep & Contact InformationName, phone, email, backup/escalation contact.
REQUIRED
03
Account / Ordering InformationAccount or site identifier, ordering method, pickup/delivery schedule, portal if applicable.
REQUIRED
04
Contract & Escalation NotesApproval status, equipment obligations, service expectations, and who owns problems.
REQUIRED
RELATIONSHIP STANDARD

Don't just open the account.

Opening ownership includes establishing the relationship: introduce site leadership, understand ordering and pickup processes, know what the vendor supplies, confirm equipment responsibilities, and document the escalation path.

The test: if the primary Operations person is unavailable tomorrow, can the clinic still contact the vendor and get help?
OWNERSHIP

Who owns what?

Ownership identifies who validates the requirement—not necessarily the only person involved in completing it.

OperationsSite readiness, vendors, systems coordination, procurement, operational launch, and final opening coordination.
Clinical ServicesClinical workflows, room readiness, clinical equipment, procedures, safety, and staff competency.
Practice ManagementLocal readiness, staffing execution, front-office setup, facility checks, schedules, and Day 1 operations.
CredentialingProvider enrollment, payer status, required identifiers, and credentialing readiness.
BillingBilling setup, payer/case readiness, claim workflow, and revenue-cycle launch requirements.
HR / LeadershipHiring, onboarding, policies, job descriptions, training assignments, and leadership approvals.
FINAL OPENING VALIDATION

Patient-ready means operationally ready.

Complete the pre-opening validation only after critical requirements are operational—not merely requested, ordered, scheduled, or pending. Final readiness should confirm the facility, people, systems, supplies, compliance requirements, clinical workflows, and patient-facing operations can function on Day 1.

GO / NO-GOLeadership readiness decision