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RXNT Clinical Workflow

Medication Reconciliation in RXNT

Maintain an accurate medication list that reflects what the patient is actually taking.

Medication reconciliation is performed during every appropriate patient encounter to compare the patient's current medication list with what they are actually taking. Accurate medication documentation reduces prescribing errors, improves patient safety, and supports continuity of care.

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Workflow Purpose

Medication reconciliation ensures the medication profile within RXNT accurately reflects the patient's current therapy before provider evaluation or prescribing decisions.

This workflow focuses only on documenting medication information inside RXNT. Clinical decisions regarding starting, stopping, or changing medications remain the responsibility of the licensed provider.

  • Review every medication with the patient whenever possible.
  • Confirm medications currently being taken.
  • Identify medications that have been stopped.
  • Review allergies and medication reactions.
  • Document patient-reported compliance concerns.
  • Prepare an accurate medication profile for provider review.

Critical Standards

💊
Review Every Medication
Never assume the medication list is current simply because it appears in RXNT.
👤
Verify With the Patient
Whenever possible, confirm medications directly with the patient or caregiver.
⚠️
Document Patient Statements
Record what the patient reports without making clinical judgments regarding appropriateness.
👩‍⚕️
Provider Makes Medication Decisions
Medical Assistants should not independently discontinue or prescribe medications unless specifically authorized by clinic protocol and scope of practice.

Medication Reconciliation Overview

1

Open Medication List

Review all active medications currently listed within RXNT.

2

Interview Patient

Confirm every prescription, OTC medication, vitamin, and supplement currently being taken.

3

Update RXNT

Document discontinued medications, missing medications, and patient-reported changes.

4

Review Allergies

Verify medication allergies and documented reactions.

5

Prepare for Provider

Ensure the medication profile is accurate before provider evaluation.

Medication Types to Review

Prescription

Prescription Medications

Review dose, frequency, route, prescribing provider, and whether the patient is actively taking the medication.

Over-the-Counter

OTC Medications

Document common non-prescription medications including pain relievers, allergy medications, acid reducers, and similar products.

Supplements

Vitamins & Supplements

Review vitamins, herbal supplements, minerals, protein products, and other complementary therapies reported by the patient.

Allergies

Medication Allergies

Verify allergies, reactions, and intolerances exactly as reported by the patient before provider review.

Patient Safety Reminder

Never assume that medications listed from a previous visit are still accurate. Medication reconciliation should be completed through direct patient verification whenever possible, especially following hospitalizations, emergency department visits, specialist consultations, or medication changes.

Step-by-Step Medication Reconciliation

1

Review Every Medication

Go through the medication list one medication at a time with the patient.

  • Medication name
  • Strength
  • Dose
  • Frequency
  • Route
  • Whether the patient is actively taking it
2

Identify Medication Changes

  • New medications prescribed elsewhere
  • Recently discontinued medications
  • Dose changes
  • Frequency changes
  • Patient self-discontinued medications
  • Duplicate therapies
3

Review Compliance

Document what the patient reports.

  • Taking as prescribed
  • Missed doses
  • Unable to afford medication
  • Side effects
  • Stopped due to provider instruction
  • Stopped independently
4

Verify Allergies

  • Medication allergies
  • Reaction type
  • Severity if known
  • New allergies
  • Incorrect allergies requiring provider review
5

Prepare Provider Review

  • Complete documentation.
  • Flag discrepancies.
  • Notify provider of significant findings.
  • Leave prescribing decisions to the provider.

✅ Best Practices

  • Review medications directly with the patient whenever possible.
  • Include prescriptions, OTC medications, vitamins, and supplements.
  • Ask open-ended questions before reading the medication list.
  • Document patient-reported information objectively.
  • Notify the provider of significant discrepancies before the visit.

⚠️ Common Errors

  • Assuming the medication list is correct.
  • Leaving discontinued medications active.
  • Deleting medications without appropriate documentation.
  • Ignoring duplicate medications.
  • Failing to review allergies at each visit.
  • Documenting provider decisions before they are made.

⬆️ Escalate Immediately

  • Potential medication interaction identified.
  • Patient reports taking medications differently than prescribed.
  • Medication allergy involving a current prescription.
  • Patient reports severe medication side effects.
  • Recent hospitalization with significant medication changes.
  • Controlled substance discrepancies.

Documentation Examples

✅ Good Documentation

Medication reconciliation completed with patient. Patient reports no longer taking Metformin. Currently taking Lisinopril 20 mg daily as prescribed. Added Vitamin D 2,000 IU daily. NKDA confirmed. Provider notified of discontinued medication.

❌ Poor Documentation

Medications reviewed. Everything okay. Updated list.

Medication Reconciliation Checklist

✓ Medication list reviewed
✓ Patient verification completed
✓ Prescription medications reviewed
✓ OTC medications reviewed
✓ Vitamins and supplements reviewed
✓ Medication changes documented
✓ Allergies reviewed
✓ Compliance concerns documented
✓ Significant discrepancies escalated
✓ Provider notified of important findings